Shipping policy

SHIPPING POLICY

Wonder Vault ships orders to the destinations available during checkout.

Orders are typically prepared for shipment after payment has been successfully confirmed. Processing times may vary during periods of high demand, product launches, holidays, or promotional events.

Estimated delivery times are displayed during checkout when available. These estimates are provided for convenience and are not guaranteed delivery dates.

Once an order has been shipped, customers may receive tracking information when tracking is available for the selected shipping method.

Please make sure your shipping address is complete and accurate before placing your order. Wonder Vault is not responsible for delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete address information provided by the customer.

Shipping delays may occasionally occur due to carrier delays, weather conditions, customs processing, holidays, or other circumstances outside of our reasonable control.

If your tracking information shows that your package has been delivered but you cannot locate it, please check with household members, neighbors, building management, or the shipping carrier before contacting us.

For damaged, defective, incomplete, or incorrect orders, please contact us through our Contact Us page as soon as possible after delivery.

International customers, where applicable, may be responsible for customs duties, import taxes, or other fees imposed by their local authorities unless otherwise stated during checkout.